A WMS like Peoplevox only pays off if what reaches it is clean and on time. A mistimed order feed doesn't just irritate people. It costs you in mis-picks and refunds. We build the link so the warehouse sees exactly what it should, when it should.
Integrations
Shopify and Peoplevox Integration
Connect your Shopify store to Peoplevox so orders flow from checkout to despatch on their own. Accurate stock, pick and pack, returns and couriers, without manual steps between systems.
You'll be talking to one of us, not a salesperson.
Got something on your mind?
Your warehouse is only as good as its data.
From checkout to despatch, and back
An order placed in Shopify goes straight to Peoplevox for pick, pack and despatch. As Peoplevox confirms fulfilment and updates stock, those changes go back to Shopify, and tracking reaches the customer. When something comes back, the return runs through goods-in, and the refund or store credit lands in Shopify.
It's a simple loop to describe. The work is in the detail: what counts as ready to pick, what happens to a part-shipped order, which warehouse takes it, and what your team should see when something doesn't fit the rules.
What flows between them
Orders
From Shopify into Peoplevox as they're placed, ready for pick lists, with no CSV files in the middle.
Stock
Peoplevox stock pushed back to Shopify, so the store reflects what you actually have and you don't oversell.
Pick, pack and despatch
Pick lists, barcode scanning, batch picking and quality checks, built to match how your team works.
Couriers
Labels, despatch confirmation and tracking through MetaPack, ShipStation, Royal Mail, DPD and others.
Returns
Goods-in processing in Peoplevox, stock reinstated or quarantined on your rules, and refund or store credit back in Shopify.
Multi-warehouse
Orders routed by stock, location and your fulfilment rules.
Finance and ERP
Fulfilment data into your finance system or ERP, with no manual exports.
Your own rules
Priority fulfilment, order splitting, validation and anything specific to your warehouse.
Where warehouses get hurt
Late or messy order data
The pickers can only work with what arrives. A mistimed feed turns into mis-picks and refunds.
Stock that lags
If Peoplevox and Shopify disagree, you oversell, and you find out from your customers.
Returns done by hand
At fashion return rates, the manual version swamps the team and leaves stock out of sale for too long.
Couriers bolted on separately
Labels and tracking on their own connector are one more thing to keep in step.
Rules kept in someone's head
Priority orders and splits handled from memory stop working the day that person is off.
Failures nobody sees
An order that silently fails to reach the warehouse is the most expensive kind of bug.
Returns deserve as much care as orders
For a fashion retailer, returns can be a quarter of what goes out or more, so they can't be an afterthought. We cover the whole path: starting the return in Shopify, the carrier returns label, goods-in at Peoplevox, deciding on condition whether stock goes back on sale or into quarantine, then the refund or store credit.
Stock figures update as it happens rather than in a batch at the end of the day, and your customer service team deals with the exceptions rather than the routine.
How the project runs
We start with how your warehouse really works: order volumes, workflows, couriers, any 3PLs and what you need from returns. Then we build in stages, so you see progress throughout.
Testing happens against real order data, not made-up test cases. By the time it goes live, it has been through the kinds of orders your warehouse really gets. A typical project takes 6 to 12 weeks from kick-off to go-live, depending on your workflows, how many courier connections you need, and whether returns automation is included.
What we'll want to know
Your current Shopify and Peoplevox setup and where the gaps are, your order volumes and warehouse workflows, which couriers and 3PLs need connecting, and what you need from returns. A few lines is enough to start, and we'll give you a straight view of what's involved.
It needs looking after.
When Peoplevox or Shopify update their APIs, we handle the compatibility work as part of ongoing support, so the warehouse doesn't stop. And when your operation changes, we change the integration. A new courier or a new warehouse rule is a conversation with the people who built it, not a ticket in somebody else's queue.
Why not a standard connector?
If your operation is straightforward and fits the template, use one. Template connectors are built around the most common setups, and they become a constraint when you've got custom routing, non-standard warehouse workflows, or other systems connected alongside Peoplevox.
We write the integration to your requirements, so every data mapping, business rule and error path is built for your operation. There are no connector licence fees after the build, and when something changes, you ring the people who wrote it. More about how we approach integrations.
Questions we get asked
Can you connect Peoplevox and a courier platform together?
Yes, in one integration layer, which is more reliable than separate connectors that have to stay in step.
Does it handle returns?
Yes. For fashion retailers, where returns of 25 to 40 percent are common, it's one of the most important parts.
How long does it take?
Typically 6 to 12 weeks from kick-off to go-live, depending on your workflows, couriers and returns.
What happens when something fails?
Error handling, retries and alerts are built in from day one. Failed transactions queue for retry, and your team gets told about anything that needs a person, so orders don't silently disappear.
Can you replace a connector we already have?
Yes, and it's a common way in. So is adding returns automation or a courier connection to an existing setup.
Can it handle more than one warehouse?
Yes. Orders go to the right place based on stock, location and your rules, and Shopify can see stock across every location.
Not on Peoplevox?
We also connect Oracle NetSuite, Sage and bespoke back-office systems.
Hello, you get us
Rob on the left, Jase on the right. No sales team and no account managers. One of us is on every job, from the first chat to long after it goes live, and the people writing your code sit in the same small team.
Tell us what you've got
It goes straight to Rob and Jase. You'll hear back from one of us, usually the same day, and we'll tell you honestly whether we're the right people.