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Custom Software Development · Braintree · CM7 · Mid-Essex

Custom Software Development in Braintree

Braintree and the mid-Essex corridor are built on making, moving and storing things. The software that runs those operations is where small inefficiencies turn into real money, and where bespoke systems earn back their cost fastest.

Rob Sherwood, co-founder of Dev Partners
Right next to the Dartford Crossing. Gravesend is the last stop in Kent before Essex. We are closer to Braintree than most London agencies and easier to get to. We have been building operational software for manufacturers and distributors since 2008 and we are happy to come and see the warehouse before a line of code is written.

Trusted by:

Telegraph Media Group
Hearst Communications
Chi Chi London
AX Paris
Motel Rocks
2008
Building operational software
QE2
Bridge away from Essex
100%
UK team, no offshore
Fixed
Price, not estimates

The mid-Essex corridor lives on stock accuracy and order flow. When the software fails, the operation fails.

Braintree has a long industrial backbone and sits on the A120 between Stansted and the A12, which has made the wider district a natural home for manufacturers, engineers, wholesalers and distribution operations. These businesses live and die by their stock figures, their order flow, and the connection between the warehouse floor and the back office.

When a manufacturer or distributor outgrows its systems, the symptoms are familiar. Stock figures nobody trusts. Orders rekeyed from the website into the accounts package by hand. Pickers working from printed sheets updated that morning. A monthly scramble to reconcile what was supposed to happen with what actually did. Production jobs with no visible status until someone walks to the floor to check.

We build the bespoke software that closes those gaps: warehouse and order management systems, production tracking, and the integrations that make your existing systems share one accurate set of numbers. Not a generic platform with modules you pay for but do not use. Software built around how your specific operation runs.

Where the data stops being reliable

These are the operational failures we see most often in mid-Essex manufacturing and distribution businesses. The more familiar they look, the more worth a conversation this is.

Stock figures nobody trusts

The system says you have thirty units. You go to the shelf and there are twenty-two. The discrepancy is small enough to ignore, large enough to cause a problem, and nobody knows where it came from.

Orders rekeyed between systems

An order comes in through the website or by email. Someone types it into the accounts package. Someone checks the stock system. Three entries for one transaction, three opportunities to get the numbers wrong.

Pickers working from this morning's printout

The pick list was accurate when it printed. It is not accurate now. Two orders came in since then, one item has just sold out, and nobody on the floor knows yet.

No visibility on where a job is

A customer calls to ask about their order. Someone walks to the production floor to check. Or calls the warehouse. Or checks three different spreadsheets. The answer takes five minutes and costs more than the call.

Goods-in that does not match what was ordered

Deliveries arrive, go onto the shelf, and get booked in loosely. The purchase order is reconciled later, sometimes much later, when the discrepancy has already caused a problem downstream.

Month-end that takes two days

Closing the books requires a physical stock count, a spreadsheet reconciliation, and at least one conversation about why the system does not match the shelf. Every month. Without fail.

Operational software for Braintree manufacturers and distributors

Warehouse management systems

Real-time stock across multiple locations, pick and pack workflows driven by live order data, goods-in reconciliation against purchase orders, and a warehouse floor that always reflects what the system says.

Order management and fulfilment

Orders moving cleanly from sale to despatch without manual re-entry. Automatic stock reservation, pick list generation, carrier integration, and despatch confirmation feeding back to the customer and the accounts package.

Production and job tracking

A live view of where every job is in the process, what is waiting on materials, what is ready to despatch, and what is running late. Removing the phone calls, the whiteboard, and the morning meeting that exists to find information people should already be able to see.

Ecommerce to back-office integration

Connecting your webshop to your accounts package, stock system, and warehouse so orders flow automatically and stock levels stay accurate without anyone touching a keyboard between the sale and the pick.

Supplier and purchase order management

Raising purchase orders, tracking deliveries, goods-in reconciliation, and stock replenishment alerts. Buying decisions informed by actual data rather than someone's best guess about what is running low.

Reporting and operational dashboards

A live picture of stock levels, order volumes, production status, and fulfilment performance without someone pulling it from three systems and formatting a spreadsheet. Numbers that are always current because they come from the live operation.

Operational software we have built and kept running

Fulfilment, logistics and distribution work from our track record.

Our operational software work includes fulfilment systems for national publishers, warehouse and delivery systems for hire and logistics businesses, and stock management for retailers and distributors. The same team and standards for every project.

  • CDS Global — fulfilment and publishing software managing high-volume despatch, in continuous production for over a decade
  • Jones Hire — warehouse picking app, customer ordering system and live driver delivery tracking
  • Hearst Communications — circulation and fulfilment management for national consumer magazines
  • Telegraph Media Group — subscription and reader services management at scale
  • BPC Energy — bespoke operations platform covering stock, orders and logistics
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What our clients say

20 clients. A few of their words.

Working with Dev Partners to redesign and modernise our WMS system: the whole process has been thoroughly professional from the outset and a delight to work with. Cannot recommend enough.

Great agency. Have used Dev Partners for several years and they have built 20+ sites for us, in addition to taking on our legacy websites, upgrading and maintaining. Easy to work with and some great practical ideas to improve our digital offerings.

Jones Hire have been working with Dev Partners on several projects, which have been very successful. They linked our catering database to a new improved website so clients can easily place and update orders, created a custom warehouse picking app to fulfil all our challenging requirements, and are currently developing a custom transport app to streamline our loading and delivery process.

We have been trying to reinvent our website for over 5 years, trying to make it convert and failing each time. Spoke to Rob at Dev Partners, the team helped create our new site and the improvement was instant.

We have been working with Rob and the team for about 10 years now. Dev Partners helped us build a completely bespoke CRM from scratch which manages our daily business and is always well maintained. We have been able to use the system and roll it out in our new franchise branches.

We collaborated with Dev Partners on the front end of a fairly complex telemarketing platform. Rob and Jason took the time to properly understand the moving parts, asked the right questions, and delivered a clean, intuitive interface that's made the system far easier for our team to use.

I have been working with the team at Dev Partners for the last 3 years and we have always been impressed with the speed in which they act on things for us, along with the honest open communication. The team are a valuable and vital part of our supply chain.

We've had a program for our business in the electronic security sector that Dev Partners developed and keep up to date. They've never let us down, always there when needed. Thanks Rob and the team.

Dev Partners have been working with us for just over 2 years. They have significantly upgraded and redesigned our existing web platforms, and always deliver a first class service.

Dev Partners helped us build an event website. The team were very knowledgeable, easy to work with and quick to deliver a high quality product.

Working with Dev Partners has been an exceptional experience. Their team is highly skilled, professional, and committed to delivering results. What truly sets them apart is their communication and transparency; we always felt informed, supported, and confident.

We've worked with Dev Partners a few times to support us on bespoke web build tasks. They're very easy to work with, approachable, and explain the detail in a way that's understandable. A great partner for technical issues at sensible prices.

Excellent customer service backed up with solid experience. As a media business we have had five websites built by Dev Partners. I would certainly recommend them.

Found Dev Partners and they were great, nothing too much trouble. They managed to help us with integrating our old existing system with Shopify.

I've worked with Rob and his team off and on for many years and have always found them to be professional, knowledgeable, and best of all, they listen to their clients and deliver what is required.

We have worked with Dev Partners for 7 years and can highly recommend them for their expertise and excellent customer service.

Questions people don't always ask, but should

If you've been burned by a developer before, or you're nervous about committing to a project of this size, these are the questions worth asking any agency you're considering. Here are our honest answers.

This is the most common thing we hear, and it is a completely reasonable concern. We cannot guarantee a different experience just by saying so. What we can tell you is how we work: you deal directly with Rob or Jason throughout, not with an account manager who relays messages to a development team you never speak to. Every project has a fixed scope agreed before development starts. You see working software at regular intervals, not a finished product six months later that does not match what you asked for. Most of our clients have been with us for years. If you want to speak to some of them, ask us and we will arrange it.

Scope creep is the main reason software projects go over budget, and it almost always happens because the requirements were not properly understood before the price was set. We do not give quotes before we understand the problem. The analysis phase exists specifically to surface the complexity before we commit to a price. Once scope is agreed, we work to it. If you want to add something that was not in the original scope, we quote for it separately rather than absorbing it into the project and adjusting the final invoice. You always know where you stand.

No. The code we write is yours outright from day one. It is written in standard, well-documented PHP using mainstream frameworks that any competent developer can read and maintain. If you wanted to move to a different developer in the future, you could. We would hand over the codebase cleanly and there would be no lock-in. The reason most of our clients stay with us for years is not because they are stuck. It is because they have found a development partner that works and they do not want to change.

Size is not what makes a software project succeed. Structure, communication, and technical depth are what make it succeed. We have built systems for Telegraph Media Group, CDS Global, Motel Rocks, and AX Paris. These are not simple projects. The advantage of working with us over a larger agency is that the people who scoped your project are the people building it, and you can reach them directly when something needs a decision. At a larger agency you get account managers, project managers, and a development team you have never spoken to. That is not better. It is just bigger.

Most of our clients do not have a technical person internally. That is often why they come to us. We translate the technical side into plain language, flag decisions in terms of business impact rather than code complexity, and document everything so your team can use and understand the system without needing a developer in the room. The goal is always to make the software something your team can run confidently, not something they depend on us to operate.

They underestimated because they quoted before they understood the requirements properly. We do not give timelines before we have done the analysis. When we do give a timeline, it is based on what we actually found during scoping rather than an optimistic estimate designed to win the work. We also build in contingency rather than assuming everything will go smoothly. Software projects encounter unexpected complexity. The question is whether you planned for it.

We are still here. This is not a project shop that delivers and moves on. Most clients move to a support and development retainer after launch because software changes as the business changes. For the period immediately after go-live, we monitor closely and fix any issues quickly. Because we built it, we can diagnose and resolve problems faster than any third party coming in cold. The post-launch relationship is something we consider part of the project, not an optional extra.

A quote that varies that much almost certainly means the agencies were quoting different things. The £5k quote probably assumed the requirements are simpler than they are, skipped proper analysis, or plans to deliver something that technically works but does not do what you actually need. The £80k quote likely includes significant agency overhead, management layers, and a team that has never spoken to you. Our quotes are based on a proper understanding of the requirements. We will explain exactly what is driving the number, and if it surprises you, we will talk you through why.

Dev Partners has been trading since 2008, run by the same two people throughout. We did not take investment, we do not have a growth target that requires us to sell or scale aggressively, and we have no intention of going anywhere. We are a sustainable, profitable small business that looks after a relatively small number of clients very well. That model has not changed in 17 years. We also write all code to a standard that means any competent PHP developer can take it over if the worst did happen. You are not betting your system on our survival.

Questions from Braintree manufacturers and distributors

Yes, that is core work for us. We have built warehouse management and stock control systems for distribution and fulfilment businesses, covering pick and pack, multi-location stock, goods-in reconciliation, and real-time inventory. If your stock figures are unreliable or your pick process runs on printouts, that is exactly the problem we solve.

Yes. Linking ecommerce platforms, accounts packages, and fulfilment so orders and stock flow automatically is one of the most common things we do. Orders appearing in your accounts without manual entry, stock levels updating in real time, despatch confirmed without a phone call. These are solvable integrations and the return on them is usually fast.

Gravesend is right next to the Dartford Crossing, which makes us closer to mid-Essex than most London agencies. The drive to Braintree is straightforward via the A13 or A12. We are happy to come on site to walk the operation before any work starts. For manufacturing and distribution, seeing the warehouse and understanding the physical flow is usually worth the trip.

Yes. Production and job tracking is a common requirement for manufacturers: knowing where every job is in the process, what is waiting on materials, what is ready to despatch, and what is late. A well-designed system removes the phone calls, the whiteboard updates, and the daily meeting that exists only to find out what everyone should already be able to see.

No. You own the source code and your data outright from day one. No licence fees, no ongoing dependency on us to keep the system running. We stay involved because clients choose to keep us, not because they have no other option.

Carefully. Going live with operational software in a working warehouse or production environment requires a parallel-run period, proper staff training, and a rollback plan if something goes wrong. We manage this as part of the project rather than treating it as an afterthought. The goal is zero disruption to operations during the transition.

Rob Sherwood, co-founder of Dev Partners

Operational software lives or dies on the details — the edge cases, the handovers, the one report nobody ever documented. We build it properly the first time, in-house, so it keeps pace with the business instead of becoming the thing everyone works around.

Rob Sherwood
Co-founder, Dev Partners
Meet the team

Prefer to watch? The short version of who we are and how we work

Tighten up your Braintree operation

Tell us where the numbers slip. No pitch, no obligation.

Stock, orders, production, fulfilment: wherever the data stops being reliable is usually where bespoke software earns back its cost fastest. We will give you a straight view on what is worth fixing and what it would involve.

We will cover:

  • The specific operational problem causing the most friction
  • Whether bespoke software is the right answer or an integration would do
  • How a go-live works in a live operation without disrupting it
  • A realistic scope and cost before any commitment

Based in Gravesend, right next to the Dartford Crossing. We reply within one working day. Call 01474 639 089.

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Tell us about your operation and we will be in touch within one working day.