Visualsoft to Shopify · Your Options
Leaving Visualsoft? Here are your options
Visualsoft are moving customers to Shopify. The decision isn't really whether to go — it's who takes you there, and what your commercial relationship looks like on the other side.
For most Visualsoft customers, Shopify is already decided
With Visualsoft repositioning around Shopify, the platform question has effectively been answered for a lot of merchants. What's still open — and what actually matters commercially — is whether you move inside the Visualsoft model or step out of it. That single choice shapes your ongoing costs, who you deal with, and how locked-in you are afterwards.
There's no universally right answer, but there are real differences. Here are the three routes, honestly.
How you can leave Visualsoft
Migrate independently
Engage an independent Shopify partner and leave the Visualsoft commercial model entirely. Your ongoing costs become your Shopify plan plus whatever development support you choose — no continuing fees to a platform you've left. It needs an agency that genuinely knows Visualsoft migrations; that's exactly what we do.
Stay with Visualsoft
Let Visualsoft migrate you and remain your managed partner on Shopify. Legitimate if you value a single supplier and a long relationship — but understand your total monthly cost afterwards, what you're paying them for on Shopify specifically, and the exit terms before committing.
Use a general Shopify agency
Any competent Shopify agency can handle a standard migration. The risk is in the Visualsoft-specific detail — data mapping, custom functionality, redirects. Ask directly whether they've migrated from Visualsoft before; vague answers are a warning sign.
Questions to ask before you commit to any route
What's my total cost afterwards?
Get it in writing: Shopify plan plus any ongoing partner or management fees. Compare that to what you pay now and to the independent route.
What am I paying Visualsoft for post-migration?
If they're managing your Shopify store, you'll likely pay them on top of Shopify. Be clear exactly what that buys that an independent specialist couldn't.
What's the exit clause?
Understand the notice period and what it costs to leave. A partner confident in their service doesn't need to lock you in.
Have they migrated from Visualsoft before?
Ask specifically. Most agencies haven't. Visualsoft's data and functionality patterns trip up a generic migration approach.
Who actually does the work?
Some agencies pitch senior people and deliver via juniors or offshore teams. Ask who writes the code and runs your project.
What happens to my custom functionality?
List everything non-standard your store does and ask how each item will be handled on Shopify. Vague answers are a risk signal.
The independent route, done by people who've done it
We're migrating Visualsoft stores to Shopify right now, independently of Visualsoft. No ongoing platform fees to us, no lock-in, and you deal directly with the people doing the work. We'll tell you honestly whether it's the right route for you.
Talk through your optionsLeaving Visualsoft: your questions
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What our clients say
20 clients. A few of their words.
A well-rounded team, ensuring a full suite of expertise & resource is always available. CDS Global have seen the successful completion of major projects over the years where Dev Partners' ability to grasp the underlying business needs to provide a future-proof solution has been invaluable.
We have worked with Jason & his team to develop our Shopify store, and the experience was outstanding from start to finish. The design is clean, modern, and perfectly aligned with our brand identity, while the build is fast, responsive, and easy to manage on the backend. They clearly understood our vision and delivered a store we're genuinely proud of. Highly recommend to any brand looking for a top-quality Shopify partner.
After ongoing issues and delays with our previous developers, we brought in Rob & Jason at Dev Partners to take over all our websites and bespoke software. What a breath of fresh air, fully focused, excellent pre-launch designs and clear communication throughout. Highly recommended.
BPC Energy Ltd turned to Dev Partners for a complete turnkey solution, and they exceeded our expectations. The team handled everything from project management to development and support with real care and attention. They understood what we were aiming for, stayed on top of every detail, and always delivered on schedule with excellent quality.
Working with Dev Partners to redesign and modernise our WMS system: the whole process has been thoroughly professional from the outset and a delight to work with. Cannot recommend enough.
Great agency. Have used Dev Partners for several years and they have built 20+ sites for us, in addition to taking on our legacy websites, upgrading and maintaining. Easy to work with and some great practical ideas to improve our digital offerings.
Jones Hire have been working with Dev Partners on several projects, which have been very successful. They linked our catering database to a new improved website so clients can easily place and update orders, created a custom warehouse picking app to fulfil all our challenging requirements, and are currently developing a custom transport app to streamline our loading and delivery process.
We have been trying to reinvent our website for over 5 years, trying to make it convert and failing each time. Spoke to Rob at Dev Partners, the team helped create our new site and the improvement was instant.
We have been working with Rob and the team for about 10 years now. Dev Partners helped us build a completely bespoke CRM from scratch which manages our daily business and is always well maintained. We have been able to use the system and roll it out in our new franchise branches.
We collaborated with Dev Partners on the front end of a fairly complex telemarketing platform. Rob and Jason took the time to properly understand the moving parts, asked the right questions, and delivered a clean, intuitive interface that's made the system far easier for our team to use.
I have been working with the team at Dev Partners for the last 3 years and we have always been impressed with the speed in which they act on things for us, along with the honest open communication. The team are a valuable and vital part of our supply chain.
We've had a program for our business in the electronic security sector that Dev Partners developed and keep up to date. They've never let us down, always there when needed. Thanks Rob and the team.
Dev Partners have been working with us for just over 2 years. They have significantly upgraded and redesigned our existing web platforms, and always deliver a first class service.
Dev Partners helped us build an event website. The team were very knowledgeable, easy to work with and quick to deliver a high quality product.
Working with Dev Partners has been an exceptional experience. Their team is highly skilled, professional, and committed to delivering results. What truly sets them apart is their communication and transparency; we always felt informed, supported, and confident.
We've worked with Dev Partners a few times to support us on bespoke web build tasks. They're very easy to work with, approachable, and explain the detail in a way that's understandable. A great partner for technical issues at sensible prices.
Excellent customer service backed up with solid experience. As a media business we have had five websites built by Dev Partners. I would certainly recommend them.
Found Dev Partners and they were great, nothing too much trouble. They managed to help us with integrating our old existing system with Shopify.
I've worked with Rob and his team off and on for many years and have always found them to be professional, knowledgeable, and best of all, they listen to their clients and deliver what is required.
We have worked with Dev Partners for 7 years and can highly recommend them for their expertise and excellent customer service.
Weighing up leaving Visualsoft?
Let's talk it through, honestly.
We won't tell you the independent route is automatically right for everyone. But we'll give you a straight assessment of your options, the costs, and whether we're the right fit — with no pressure.
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